Work With Us
BIG WAVE XPRESS CAR WASH CUSTOMER SERVICE ATTENDANT (CSA) JOB DESCRIPTION
What we’re looking for:
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A people person with strong interpersonal and listening skills and an outgoing attitude
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Ability to build relationships with customers and educate using soft sales techniques
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Positive, energetic, and outgoing personalities comfortable working on their feet and outdoors
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Punctual and reliable team players with a strong work ethic
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Sales, customer service, or retail experience is a plus
We are looking for people who enjoy:
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Providing outstanding customer service with a positive attitude
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Being active and on your feet in a fast-paced environment
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Taking pride in your work and paying attention to detail
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Working outdoors in varying temperatures and weather conditions
What you would do:
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Prepare vehicles to enter the wash tunnel
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Deliver an exceptional customer experience by being friendly to customers
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Complete tasks associated with location cleanliness and appearance such as sweeping, mopping, cleaning windows, and/or minor landscaping work as directed by management
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Follow all safety procedures and policies
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Warmly greet customers and personalize their visit by using trained procedures
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Utilize problem-solving and active listening skills
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Operate a tablet and Point-Of-Sale system to invoice and properly order vehicles to be loaded into the tunnel
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Demonstrate our values to teammates and customers
Must be 18 years of age or older.