Work With Us

BIG WAVE XPRESS CAR WASH CUSTOMER SERVICE ATTENDANT (CSA) JOB DESCRIPTION

What we’re looking for:

  • A people person with strong interpersonal and listening skills and an outgoing attitude

  • Ability to build relationships with customers and educate using soft sales techniques

  • Positive, energetic, and outgoing personalities comfortable working on their feet and outdoors

  • Punctual and reliable team players with a strong work ethic

  • Sales, customer service, or retail experience is a plus

 

We are looking for people who enjoy:

  • Providing outstanding customer service with a positive attitude

  • Being active and on your feet in a fast-paced environment

  • Taking pride in your work and paying attention to detail

  • Working outdoors in varying temperatures and weather conditions 

 

What you would do:

  • Prepare vehicles to enter the wash tunnel

  • Deliver an exceptional customer experience by being friendly to customers

  • Complete tasks associated with location cleanliness and appearance such as sweeping, mopping, cleaning windows, and/or minor landscaping work as directed by management

  • Follow all safety procedures and policies

  • Warmly greet customers and personalize their visit by using trained procedures

  • Utilize problem-solving and active listening skills

  • Operate a tablet and Point-Of-Sale system to invoice and properly order vehicles to be loaded into the tunnel

  • Demonstrate our values to teammates and customers

Must be 18 years of age or older.

© 2018 by Big Wave Xpress | Designed by SWD. 

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